Sportsman's Warehouse

Cade Dishman 5 months ago

Just want to say Marcus at the GUN COUNTER is a super helpful, knowledgeable, and nice guy. He helped me look through some products that I was interested in, explained the differences for what I wanted, and even helped me put them on. Super passionate and positive dude who made my experience here a 10/10.

Adam Martz 5 months ago

Stopped in to get a reel lined with line I Bought there. Was then greeted by a mean employee who told me he wasn’t doing any reels tonight then asked why I couldn’t do it myself? Apparently the machine has been broke for weeks and fishing season just began. I drove over an hour and very disappointed with my service. I Don’t plan on shopping at this Sportsman warehouse again

Pasq Marabella 5 months ago

The reason I shop this store is the people! Period. Full stop. I have no doubt they get tired of of seeing me. I just to give a shoutout to folks there! Especially Allen, Shawnee, and Amanda. Thank you for putting up with is washed up old man. I just bought a Canik at their store and it’s a piece of crap. Stove piping every 2nd to 3rd round. I ran about 500 rounds of 124g. Canik refused to do ANYTHING! Ms. Hamilton got on the phone with Canik and twisted their corporate arm. She got a real RNA and Sportsman Warehouse is sending it back to get resolved. I’m done with Canik. I will continue to spend my hard earned money at Sportsman Warehouse. I suggest you do the same. Thank you again, folks.

Alyse Semetosky 6 months ago

I have read through several reviews and noticed that some concerns regarding the gun department remain unchanged. Our family has encountered similar issues. It would be beneficial for your staff to receive further education on customer service. Considering your active engagement with customer reviews, it's disappointing that more hasn't been done to address these issues.

Dante Bonaquist 6 months ago

Here is my recent experience with the Altoona, PA store. I picked up a 38 special revolver I had ordered online. Price was good. The process of completing the paperwork for the transfer was as expected. The clerk was excellent. He asked me if I needed any ammo. I asked for a box of 38 special FMJ to use at the range. He showed me where it was on the shelf. I picked up a box of Armscor 50 rounds for $28. He found what he thought was a better deal at $24 so exchanged what I had for that one. Intimately my fault for not looking but the $24 box was actually 38 super. Paid for everything and drove the 50 minutes back home. At that point I noticed the mistake. I know ammo generally cannot be returned. Called the store now 90 minutes after the purchase to see if they would make an exception given the circumstances. No returns, no exceptions even after I explained what happened. I'll give the 38 super to someone who can use it and I'll give Sportsman's Warehouse one star.